8×8, a leading integrated cloud communications platform provider, announced that the London Borough of Hounslow has deployed 8×8 XCaaS™ (eXperience Communications as a Service™) with 8×8 Voice for Microsoft Teams to support over 1,500 employees. Continue reading London Borough of Hounslow Modernises Local Government with 8×8 XCaaS™
Category Archives: Who’s Buying What?
Bambuser and LVMH signs 3-year renewal of Master Agreement
Bambuser announced it has signed a renewal of the Master Agreement with LVMH Moët Hennessy Louis Vuitton (LVMH). The Master Agreement includes the One-to-One and the One-to-Many solutions from the Bambuser product suite. Continue reading Bambuser and LVMH signs 3-year renewal of Master Agreement
Teleperformance UK selects PCI Pal to secure expanding payment methods for global enterprise customers
PCI Pal®, the global SaaS provider of secure payment solutions, has announced a partnership with Teleperformance Limited a leader in omnichannel customer care solutions and integrated digital business services. Continue reading Teleperformance UK selects PCI Pal to secure expanding payment methods for global enterprise customers
Electric car subscription service Onto partners with Business Systems to transform the customer experience
Business Systems has announced that all-inclusive electric car subscription service Onto is set to implement Cloud Contact Centre Platform, CXone, to support its customer experience growth plans. Continue reading Electric car subscription service Onto partners with Business Systems to transform the customer experience
Kingston and Sutton Councils Enable Secure Remote Work with Citrix®
Work used to be a place people went. Today, it happens everywhere. The London councils of Royal Borough of Kingston upon Thames and London Borough of Sutton understand this, and are leveraging virtual desktops from Citrix to create a simple experience that empowers employees to perform at their best and deliver for the more than 400,000 constituents they serve. Continue reading Kingston and Sutton Councils Enable Secure Remote Work with Citrix®
ScS choose SVL and NICE CX One to drive a new era of omni-channel customer experience.
UK home furnishing retailer ScS have chosen SVL to upgrade their customer experience and contact centre services by providing them with global market leading solution NICE CXOne. Continue reading ScS choose SVL and NICE CX One to drive a new era of omni-channel customer experience.