In an exciting milestone for the charities sector, mGage, in partnership with Oxfam GB, has deployed its next-generation Rich Communication Services (RCS) mobile payment solution, to encourage more donations and higher levels of engagement. Continue reading mGage and Oxfam successfully launch world-first RCS mobile payment campaign →

Enghouse Systems announced it has signed a contract with the Norwegian government to deliver state-of-the-art technology solutions for all of the country’s regional Emergency Fire Control Rooms. Continue reading Enghouse Signs $29 Million Agreement With Norwegian Government To Provide National Emergency Fire Services Technology System →

JD Sports Fashion plc, more commonly known as JD Sports, has modernised its telephony network with the support of Maintel, the UK leader in cloud and managed communication services. Continue reading JD Sports overhauls unified communications infrastructure with Maintel →

Webhelp announced it is centralizing and upgrading its human resources management with Oracle Fusion Cloud Human Capital Management (HCM). The implementation is a key element of Webhelp’s multi-year digital transformation program, supporting the company’s global growth. Continue reading Webhelp boosts its HR with Oracle Fusion Cloud HCM →

Automation Anywhere, Inc. a global leader in Robotic Process Automation (RPA), announced that TaskUs has deployed the company’s cloud-native, AI-powered enterprise automation platform, Automation 360 and digital assistant for work, AARI to slash customer request handle time in half. Continue reading Leading Outsourcer TaskUs Slashes Customer Support Handle Time in Half with Automation 360 →

Verint® announced that global wellness brand GNC is leveraging Verint Experience Management as an investment in its omnichannel strategy to provide consumers with the ultimate shopping experience. Continue reading GNC Leverages Verint Experience Management to Provide Exceptional Digital Customer Experience →