Temasys announced that it has released a fully-certified zero-code component that makes it simple for developers to embed Temasys’ Skylink real-time communications into applications developed on the Appian low-code platform. Continue reading Temasys Releases Zero-code Component for Real-time Video, Chat, and Co-browsing in the Appian Platform
SugarCRM Driving the Future of Customer Experience with Powerful Products and New Vision
SugarCRM Inc.®, a company that helps organizations deliver exceptional customer experiences announced a new portfolio of customer experience applications and key differentiators among industry peers. Continue reading SugarCRM Driving the Future of Customer Experience with Powerful Products and New Vision
James Walker joins ContactEngine as Chief Customer Officer
ContactEngine are pleased to announce that James Walker has joined the company as Chief Customer Officer (CCO). As CCO, Walker will lead the end-to-end commercial and service relationship for ContactEngine’s new and existing customers across EMEA. Continue reading James Walker joins ContactEngine as Chief Customer Officer
CX Company Recognized in the Gartner 2019 Market Guide for Virtual Customer Assistants
CX Company is delighted to be recognized as a Representative Vendor in Virtual Customer Assistants by the world’s leading research and advisory company, Gartner. Continue reading CX Company Recognized in the Gartner 2019 Market Guide for Virtual Customer Assistants
Altitude Software appoints Paul Jones as North America’s Director of Sales
Altitude Software, a global provider of omnichannel solutions that allow a unified vision of all customer experiences, has hired Paul Jones to lead the team that manages its growing customer base in the North America market, from its U.S. base in Chicago. Continue reading Altitude Software appoints Paul Jones as North America’s Director of Sales
Zappix Utilizes Customer Service RPA to Streamline Customer Experience
Zappix has launched its powerful automation tool, Customer Service RPA (Robotic Process Automation), at the beginning of 2019. Since launch, multiple Zappix customers have benefited from faster interactions, increased efficiency, and improved customer satisfaction. Continue reading Zappix Utilizes Customer Service RPA to Streamline Customer Experience