Glassbox, a leading provider of digital experience analytics for financial institutions, announced the launch of Glassbox Accessibility, a breakthrough solution that empowers organizations to identify, prioritize, and resolve accessibility issues to create truly inclusive customer experiences. Continue reading Glassbox Unveils Industry’s First Real-Time Accessibility Solution Focusing on Inclusive CX
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Glassbox Ushers in the Next Era of Customer Feedback Management with AI-Powered Voice of the Silent Solution
Glassbox, a leading provider of digital experience intelligence for web and mobile applications, announced the availability of its new, AI-powered Voice of the Silent (VoS) solution. Continue reading Glassbox Ushers in the Next Era of Customer Feedback Management with AI-Powered Voice of the Silent Solution
Glassbox Delivers Enterprise-ready Generative AI Assistant with Microsoft Azure OpenAI Service
Glassbox, a leading provider of digital experience intelligence for web and mobile applications, announced the availability of its enterprise-ready AI assistant, which the company has named GIA (Glassbox Insights Assistant). Continue reading Glassbox Delivers Enterprise-ready Generative AI Assistant with Microsoft Azure OpenAI Service
Air Canada chooses Glassbox to Optimise its Digital Customer Channels
Glassbox announces that its industry-leading digital record, replay and analytics technology has been chosen by Air Canada to optimise its mobile applications. Continue reading Air Canada chooses Glassbox to Optimise its Digital Customer Channels