Glia, the customer interaction leader unifying Digital Customer Service (DCS), call centre and automation on a single platform, has expanded its executive leadership team, appointing Rebecca Martin as its first Chief Marketing Officer. Continue reading Rebecca Martin Joins Glia as Chief Marketing Officer
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Glia and Tethr Partner to Deliver Enhanced Analytics for Digital Customer Service
Glia, the leading provider of Digital Customer Service (DCS), and Tethr, the leading AI-powered conversation intelligence platform, announced a strategic partnership to help companies improve their customer experience and drive business results. Continue reading Glia and Tethr Partner to Deliver Enhanced Analytics for Digital Customer Service
Glia Launches Glia Virtual Assistants for Digital Banking
Glia, the leading provider of Digital Customer Service (DCS), announced Glia Virtual Assistants (GVAs) to help companies improve resolution times and lower costs while providing seamless customer experiences that blend virtual and human guidance. Continue reading Glia Launches Glia Virtual Assistants for Digital Banking