Intercom, the only AI-powered, complete customer service solution, announced it has built a breakthrough AI customer service bot called Fin, powered by OpenAI’s GPT-4 and Intercom’s proprietary machine learning technology. Fin provides trustworthy and accurate answers to customer questions, saving time for customers and support teams. Continue reading Intercom Brings ChatGPT to Customer Service with Fin, the First AI Customer Service Bot Built with GPT-4 Technology →

Intercom, the Engagement OS, is launching the company’s biggest updates to the Messenger, the heart of its customer communications platform and a cornerstone for more than 25,000 businesses’ customer support and engagement strategies. Continue reading Intercom Announces Major Updates to its Most Used Product: the Intercom Messenger →