Kustomer, the Intelligent customer experience platform, announced the launch of Data Explorer, a new reporting experience that lets CX leaders ask questions in natural language and get instant answers, visualizations, and recommended actions on top of their live customer data. Continue reading Kustomer Launches Data Explorer, the First CX Platform Feature That Lets Leaders Talk to Their Data →

Kustomer, the AI-native customer experience platform, announced two new additions to its growing AI Assistants family: the Kustomer AI automation assistant (now Generally Available) and the Kustomer AI observability assistant (now in Early Access). Continue reading Kustomer Introduces AI Assistants to Effortlessly Build and Evolve Complex CX Logic →

Kustomer, the leader in AI-powered customer service, announced a $30 million Series B funding round led by Norwest, with continued support from Battery Ventures, Redpoint Ventures, and Boldstart Ventures. Continue reading Kustomer Raises $30M to Lead the AI-Native Future of CX →

Kustomer, the leader in AI-powered customer service, announced two powerful new features, Tasks and Skills-Based Routing, designed to enhance internal workflow management and deliver faster, more personalized customer support. Continue reading Kustomer Unveils Game-Changing Tools to Supercharge Internal Workflows and Elevate Customer Support →

Kustomer announced the launch of Kustomer IQ Agent Assist, the latest in its suite of IQ products designed to enable the most forward looking brands to put customers at the centre of customer experience. Continue reading Kustomer Introduces Kustomer IQ Agent Assist →

Kustomer, an industry-leading AI-powered customer service CRM, is announcing a groundbreaking innovation in artificial intelligence. Continue reading Kustomer Unveils KIQ Customer Assist: A Next-Gen AI Customer Service Bot Driving Business Efficiency by 45% →