LeadDesk Plc has acquired the Finnish AI-powered translation solution Fluentic from Fluentic Oy in a trade sale. The acquisition strengthens LeadDesk’s product offering for multilingual customer service by adding Fluentic’s AI-based translation solutions that enable customers to deliver consistent customer service across languages with improved efficiency. Continue reading LeadDesk acquires Fluentic software solution and strengthens its multilingual customer service offering
Tag Archives: LeadDesk
LeadDesk acquires Länsilinkki Oy
LeadDesk is a leader in European cloud-based contact center software and is currently investing heavily in developing AI features. The company strengthens its telecom operator business (CPaaS) by acquiring the entire share capital of Länsilinkki Oy. Continue reading LeadDesk acquires Länsilinkki Oy
LeadDesk appoints Kai Leppänen as VP of SME Sales
Kai Leppänen has been appointed VP of SME Sales and member of the LeadDesk Plc Management Team. Continue reading LeadDesk appoints Kai Leppänen as VP of SME Sales