Thomas Rødseth at Puzzel (formerly Intelecom), advocates taking a cloud-based approach to empowering next generation contact centre agents… Continue reading The rise of the multi-skilled agent
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Intelecom establishes a new company Puzzel, to support growing customer demand in contact centre and mobile payment environments
Intelecom has established a new company Puzzel, that combines the group’s contact centre, mobile messaging and payments solutions to support growing customer demand in rapidly changing communication environments. The new company offers solutions to improve customer interactions and streamline payment processes across multiple channels and devices. Continue reading Intelecom establishes a new company Puzzel, to support growing customer demand in contact centre and mobile payment environments