NewVoiceMedia, a global provider of cloud contact centre and inside sales technology, has been named a Leader by Ventana Research in its 2018 Value Index for Contact Center in the Cloud. NVM achieved top positions for Reliability and Validation, for its efficient operations, global capabilities and customer satisfaction. Continue reading NewVoiceMedia named Leader in Ventana Research’s 2018 Contact Centre in the Cloud Value Index
Daily Archives: June 21, 2018
TTEC Recognised by Global Sourcing Association for Best Nearshore Team
TTEC, a leading global customer experience technology and services provider focused exclusively on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands, recently received the award for Best Nearshore Team from the Global Sourcing Association (GSA) in recognition of the company’s management of customer experience programs on behalf of a leading European technology provider. In addition, the company was named as a Top Performer 2018 in the Service Provider Challenger category. Continue reading TTEC Recognised by Global Sourcing Association for Best Nearshore Team