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Daily Archives: February 3, 2025

Technology

Capita agrees partnership with GetVocal AI to drive improvements in customer experience for clients

February 3, 2025 Sam Heggie-Collins

In an exciting move to further enhance its digital capabilities, Capita has announced a partnership with GetVocal AI, a cutting-edge startup specialising in next-generation AI phone agents. Continue reading Capita agrees partnership with GetVocal AI to drive improvements in customer experience for clients →

Capita
Technology

8×8 Drives Customer and Employee Experience with Latest Platform Innovations

February 3, 2025 Sam Heggie-Collins

8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Centre, Unified Communication, and CPaaS APIs, announced recent enhancements to the 8×8 Platform for CX. Continue reading 8×8 Drives Customer and Employee Experience with Latest Platform Innovations →

8x8

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