8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Centre, Unified Communication, and CPaaS APIs, announced recent enhancements to the 8×8 Platform for CX. Continue reading 8×8 Drives Customer and Employee Experience with Latest Platform Innovations
Tag Archives: 8×8
8×8 Delivers Latest AI Advancements and Customer Engagement Capabilities to Cloud CX Platform
8×8, a leading business communications, CX, and Communications Platform as a Service provider, announced recent innovations and enhancements to the 8×8 cloud platform. Continue reading 8×8 Delivers Latest AI Advancements and Customer Engagement Capabilities to Cloud CX Platform
8×8 Launches AI-Powered Solution for Councils to Help Increase Electoral Engagement and Reduce Local Authorities’ Election Workloads
8×8, a leading integrated cloud contact centre and unified communications platform provider, announced the availability of 8×8 Ballot It!, an AI-powered self-service solution that aims to empower UK citizens with the latest and most relevant election information and help boost voter turnout in regional and national elections. Continue reading 8×8 Launches AI-Powered Solution for Councils to Help Increase Electoral Engagement and Reduce Local Authorities’ Election Workloads
8×8 Launches 8×8 Engage™ to Bridge Customer Experience Journey Gaps Across an Organization
8×8, announced the availability of 8×8 Engage, an AI-powered, tailored solution that enables cross-organization customer engagement for enhanced customer experiences, fostering loyalty and driving business success. Continue reading 8×8 Launches 8×8 Engage™ to Bridge Customer Experience Journey Gaps Across an Organization
8×8 Announces New Technology Partner Ecosystem Tier to Empower Technology Partners to Solve Compelling Business Use Cases
8×8, a leading integrated cloud communications platform provider, announced SellWith8™, an exclusive tier within the 8×8 Technology Partner Ecosystem, allowing technology partners to solve compelling business use cases for customers. Continue reading 8×8 Announces New Technology Partner Ecosystem Tier to Empower Technology Partners to Solve Compelling Business Use Cases
8×8 Extends XCaaS Platform AI Capabilities with Real-time Meeting Transcriptions and Smart Summarizations
8×8 announced the addition of AI-powered video meeting capabilities to the 8×8 XCaaS platform, enabling users to access real-time AI transcriptions, smart summaries, and follow up action items for enhanced collaboration during and after meetings. Continue reading 8×8 Extends XCaaS Platform AI Capabilities with Real-time Meeting Transcriptions and Smart Summarizations