Tag Archives: 8×8

Cape Air Enhances Cloud Communications and Customer Engagement with 8×8 XCaaS

8×8, a leading integrated cloud communications platform provider, announced that Cape Air, one of the largest commuter airlines in the US, has deployed 8×8 XCaaS™ (eXperience Communications as a Service™) with 8×8 Voice for Microsoft Teams to empower their employees to provide exceptional customer experiences. Continue reading Cape Air Enhances Cloud Communications and Customer Engagement with 8×8 XCaaS

AdvancedMD Moves To Cloud Communications With 8×8 XCaaS

8×8, a leading integrated cloud communications platform provider, announced that AdvancedMD, a provider of medical office software, has deployed 8×8 XCaaS™ (eXperience Communications as a Service™) to provide a better employee and client experience through improved call quality, collaboration, and security capabilities. Continue reading AdvancedMD Moves To Cloud Communications With 8×8 XCaaS

National Express Enhances Employee and Customer Experience and Simplifies Travel with 8×8 XCaaS

8×8, a leading integrated cloud communications platform, announced that National Express, the largest scheduled coach operator in the UK, has chosen the 8×8 XCaaS™ integrated cloud communications and contact centre solution to help employees stay engaged, productive, and efficient, regardless of work location, to deliver an enhanced and secure customer experience. Continue reading National Express Enhances Employee and Customer Experience and Simplifies Travel with 8×8 XCaaS

8×8 CPaaS Delivers No-code Functionality to Enable Enterprises to Easily Build Engaging Customer Experiences

8×8, a leading integrated cloud communications platform provider, announced the availability of 8×8 Connect Automation Builder, a no-code multiple-channel communications management solution allowing a wide array of user roles in organizations, from marketing operations to customer support, to easily build engaging customer experiences. Continue reading 8×8 CPaaS Delivers No-code Functionality to Enable Enterprises to Easily Build Engaging Customer Experiences

Results Are In For The 2021 Edition Of The UK National Innovation Awards Competition

Kingspan Moves to the Cloud with 8×8 to Support Global Growth and Enhance Ability to Operate from Anywhere

8×8, a leading integrated cloud communications platform provider, announced that Kingspan Water and Energy Limited, a division of leading insulation and building envelope solutions provider Kingspan Group plc, has deployed 8×8 X Series to support their global growth and streamline the employee and customer experience. Continue reading Kingspan Moves to the Cloud with 8×8 to Support Global Growth and Enhance Ability to Operate from Anywhere

Manchester City Council Allows Contact Centre Agents to Operate from Anywhere with Move to the Cloud

8×8, a leading integrated cloud communications platform provider, announced the Manchester City Council selected 8×8 Contact Centre to keep vital services running safely for its more than half a million residents throughout lockdown. Continue reading Manchester City Council Allows Contact Centre Agents to Operate from Anywhere with Move to the Cloud

Live Oak Bank Selects 8×8 to Provide an Unprecedented Banking Experience for Small Business Owners Nationwide

8×8, a leading communications provider of cloud voice, video, collaboration and contact centre solutions for over a million users worldwide, announced that Live Oak Bank, one of the nation’s top originators of small business loans, has chosen 8×8 to provide a smarter, more reliable communications experience for its employees and customers. Continue reading Live Oak Bank Selects 8×8 to Provide an Unprecedented Banking Experience for Small Business Owners Nationwide

8×8, Inc. Announces Executive Leadership Appointments

8×8, a leading provider of cloud voice, video, collaboration and contact centre solutions that transform business communications for over a million users worldwide, today announced the appointments of Steven Gatoff as Chief Financial Officer, and Mary Ellen Genovese as Managing Director of European Operations, and the retirement of Kevin Scott-Cowell as Managing Director of UK. Continue reading 8×8, Inc. Announces Executive Leadership Appointments

PlanetOne Partners With 8×8 to Drive Mid-Market and Enterprise Adoption of Cloud Communications Solutions with 8×8 X Series

8×8, a leading provider of cloud phone, meeting, collaboration and contact centre solutions announced that PlanetOne, the IT and telecom industry’s preferred connectivity partner, has joined its strategic channel partner program. The new alliance expands 8×8’s ecosystem of market-leading master agents, and helps PlanetOne’s US-based agents move global mid-market and enterprise communication to the cloud. Continue reading PlanetOne Partners With 8×8 to Drive Mid-Market and Enterprise Adoption of Cloud Communications Solutions with 8×8 X Series

Synergy Research Ranks 8×8 as the Global UCaaS Market Leader in Subscriber Seats for Midmarket and Enterprise Companies

8×8, the leading provider of cloud communications and customer engagement solutions announced that independent market research firm Synergy Research Group named 8×8 as the global leader for the eleventh consecutive quarter for subscriber seats in the combined midmarket (101-1000 users) and enterprise (1001+ users) segments of the Unified Communications as a Service (UCaaS) market, which is defined as cloud telephony, conferencing, collaboration and messaging. Continue reading Synergy Research Ranks 8×8 as the Global UCaaS Market Leader in Subscriber Seats for Midmarket and Enterprise Companies

8×8 Ranked as the UCaaS Market Share Leader for Midmarket and Enterprise Companies Worldwide

8×8 announced that according to Synergy Research Group, an independent market research firm, 8×8 is the worldwide leader in both revenue and subscriber seats in the midmarket and enterprise segments of the Unified Communications as a Service (UCaaS) industry. Continue reading 8×8 Ranked as the UCaaS Market Share Leader for Midmarket and Enterprise Companies Worldwide

8×8 Revolutionizes Business Communications Industry with the Launch of Virtual Office Editions

8×8 announced the launch of 8×8 Virtual Office® Editions. This new suite of products revolutionizes the business communications industry by unifying cloud telephony, collaboration tools, web conferencing and contact centre solutions with a best-in-breed data analytics platform. Continue reading 8×8 Revolutionizes Business Communications Industry with the Launch of Virtual Office Editions