Route 101, a leading technology systems integrator and cloud contact centre specialist, has announced the successful deployment and operation of its Amazon Connect service with premium bar and pubs operator The Revel Collective. Continue reading The Revel Collective Boosts Answer Rates up to 97% with Route 101’s Cloud Contact Centre Solution
Daily Archives: September 25, 2025
Alchemer Acquires Chatmeter to Unify Customer Feedback Intelligence
Alchemer, a global leader in customer experience and feedback technology, announced the acquisition of Chatmeter, the leading AI-powered customer intelligence platform for multi-location businesses. Continue reading Alchemer Acquires Chatmeter to Unify Customer Feedback Intelligence