Route 101, a leading Systems Integrator specialising in Contact Centre and Customer Engagement solutions, published a brand-new case study detailing a successful partnership with Mitsubishi Motors UK. Continue reading Route 101 Showcases How Mitsubishi Motors UK Optimised its Zendesk Instance and Empowered its Team to Grow the Platform
Tag Archives: Route 101
Route 101 and PolyAI Join Forces to Transform Customer Engagement with Advanced AI Technology
Route 101, a leading provider of contact centre technology and customer engagement solutions, is thrilled to announce a strategic partnership with PolyAI, a trailblazing innovator in AI-powered voice assistants. Continue reading Route 101 and PolyAI Join Forces to Transform Customer Engagement with Advanced AI Technology
Route 101 named Zendesk EMEA GTM Partner of the Year 2022
Route 101 has been named a Zendesk Partner Awards winner. The annual honour showcases leading businesses around the world who demonstrate outstanding results in innovation, expansion, growth and implementation. Continue reading Route 101 named Zendesk EMEA GTM Partner of the Year 2022
Route 101 approved for UK Government’s G-Cloud 13 Framework
Route 101 awarded a place on a major UK Government procurement framework to deliver contact centre services. The Contact Centre and CX Transformation specialist has been awarded a Framework Contract on the 13th iteration of G-Cloud, officially approved as a Cloud Software and Cloud Support supplier. Continue reading Route 101 approved for UK Government’s G-Cloud 13 Framework
Route 101 partners with the leader in automated brand interactions Ada
Route 101, leading cloud systems integrator of advanced customer service technology platforms and tools in the UK, announced that it has partnered with Ada. Continue reading Route 101 partners with the leader in automated brand interactions Ada