SurveyMonkey, a leading global survey software company announced that it has completed its acquisition of GetFeedback, a leading customer experience management company. A top-rated feedback solution for Salesforce according to the Salesforce AppExchange, GetFeedback serves leading brands, which include enterprise customers like Cisco, 3M, Caterpillar, Johnson & Johnson, Walgreens, and Salesforce. Continue reading SurveyMonkey Completes Acquisition of GetFeedback →

Logicalis Group, an international IT solutions and managed services provider, has acquired Cilnet, a Cisco systems integrator and managed services business, with presence in Lisbon, Porto and the Algarve, Portugal. Continue reading Logicalis acquires Cisco Portuguese Gold Partner to expand its offering to the Iberian region →

Cisco announced its intent to acquire privately-held CloudCherry based in Salt Lake City, UT. CloudCherry is a Customer Experience Management (CEM) company that provides customer journey mapping, out-of-the-box integrations, and predictive analytics. Continue reading Cisco Announces Intent to Acquire CloudCherry →

Customer engagement company Airship announced that it has acquired Apptimize, the most adopted solution for testing and innovating user experiences across mobile apps and other digital channels. This move provides marketers and developers with a single solution to optimize the entire user experience across messaging channels and digital properties. Continue reading Airship Acquires Apptimize to Create Industry’s Leading End-to-End Mobile Customer Experience Platform →

Cisco announced its intent to acquire privately-held Voicea, headquartered in Mountain View, CA. Voicea is the creator of a market-leading real-time solution that provides meeting transcription, voice search, and meeting highlights/action items, with robust data privacy. It helps teams have more productive and actionable meetings by turning talk into action. Continue reading Cisco Announces Intent to Acquire Voicea →

Intermedia, a leading unified communications as a service (UCaaS) software provider for managed service providers (MSPs) and the small and medium-sized businesses (SMBs) they serve announced the acquisition of Telax, a Toronto-based cloud contact centre as a service (CCaaS) software provider. Continue reading Intermedia Acquires Omni-channel Cloud Contact Centre Provider, Telax →