Category Archives: Acquisitions & Mergers

Upland Software Acquires Adestra, Raises Guidance

Upland Software, a leader in cloud-based Enterprise Work Management software announced it has acquired Adestra Ltd., a leading provider of enterprise-grade email marketing, transaction and automation software. Adestra’s cloud solution enables over 400 leading brands to understand and engage individual customers with relevant, timely, and effective communications. Continue reading Upland Software Acquires Adestra, Raises Guidance

Waterfield Technologies Announces the Acquisition of Digital DataVoice

Waterfield Technologies (WTI), an industry leading technology organization focused on the delivery of customer experience applications in and around the contact centre, announced the acquisition of Digital DataVoice (DDV), a principle provider of Contact Center solutions that delivers actionable omnichannel experiences across all major industry verticals. Continue reading Waterfield Technologies Announces the Acquisition of Digital DataVoice

Cogito Adds Strategic Investors; Acquires Employee Engagement Company Tenacity

Cogito, the leader in augmented intelligence announced it raised $8 million in additional growth equity funding, including investments from new partners Hearst Ventures and Battery Ventures, bringing the total amount of Series C funding raised to $45 million. These additional investors and Cogito’s recent expansion into the banking and retail industries demonstrate increased demand for emotional intelligence in the workplace. The recent acquisition of Tenacity accelerates Cogito’s ability to uniquely meet this market need at scale. Continue reading Cogito Adds Strategic Investors; Acquires Employee Engagement Company Tenacity

Everise Acquires Trusource Labs; Expanding Customer Support to Internet of Things

Singapore-based Everise, parent company of C3|CustomerContactChannels {C3}, announced that it has signed a binding agreement to acquire Trusource Labs. The acquisition is expected to close before the end of 2018. Trusource Labs specializes in technical support for Internet of Things (IoT) and help desk experiences for Apple users. Continue reading Everise Acquires Trusource Labs; Expanding Customer Support to Internet of Things