ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies, including Fortune 100 and 500 firms, announced its strategic expansion into the U.K. and continental Europe through the acquisition of 60K, a leading Bulgarian CXM company, and the establishment of its European headquarters in London. Continue reading ResultsCX Expands into Europe – Acquires 60K in Bulgaria and establishes European HQ in London
Category Archives: Acquisitions & Mergers
GoTo Completes Deal to Acquire Leading Mobile Device Management Company Miradore
GoTo, the all-in-one business communications and IT support platform, announced that it had completed the deal to acquire cloud-based device management provider Miradore. Continue reading GoTo Completes Deal to Acquire Leading Mobile Device Management Company Miradore
Sutherland Acquires Augment CXM
Sutherland, an experience-led digital transformation company, announced that it has acquired AI-based customer experience platform company Augment CXM to extend Sutherland’s AI solutions portfolio and help global brands improve efficiency, boost customer satisfaction and drive loyalty and conversion. Continue reading Sutherland Acquires Augment CXM
LDC-backed communications technology provider Onecom acquires Bristol Headquartered Solution IP Communications Ltd
Onecom, the UK’s leading business communications technology and cloud communications specialist, has acquired Solution IP Communications Ltd, a Gamma Platinum Partner, in its second acquisition in 2022. The transaction brings Bristol-based Solution IP’s teams and in excess of 400 customers into the Onecom Group family. Continue reading LDC-backed communications technology provider Onecom acquires Bristol Headquartered Solution IP Communications Ltd
Majorel and Sitel Group® discontinue discussions on potential merger
Majorel, a leading global provider of next generation end-to-end CX solutions for digital-native and vertical leading brands, announces that it has, together with its major shareholders Bertelsmann Luxembourg S.à r.l. (“Bertelsmann”), Saham Customer Relationship Investment S.à r.l. Limited and Saham Outsourcing Luxembourg S.à r.l. (together “Saham”), discontinued discussions with Sitel and Sitel’s majority shareholder, the Mulliez family, regarding a potential merger between Majorel and Sitel. Continue reading Majorel and Sitel Group® discontinue discussions on potential merger
Babble expands southern footprint with double acquisition
Babble, Britain’s leading Cloud Comms, Contact, Cyber & Mobile technology business, has announced the acquisition of Salisbury-based Berry Telecom Limited (Berry) and Cavendish communications Group Limited (Cavendish), based out of Newhaven. Continue reading Babble expands southern footprint with double acquisition