BT Group and ServiceNow announced an expanded strategic relationship to improve customer and employee experiences. The multi‑year agreement will extend ServiceNow service management capabilities to all BT Group units to drive savings, efficiency, and improved customer experiences. Continue reading BT Group expands strategic relationship with ServiceNow to improve CX and EX
Tag Archives: ServiceNow
ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences
ServiceNow, the AI platform for business transformation, and Genesys®, a global leader in AI-powered experience orchestration, announced a strategic partnership to elevate customer and employee experiences. Continue reading ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences
ServiceNow announces five-year strategic alliance with Visa
ServiceNow, the leading digital workflow company making the world work better for everyone, announced a five‑year strategic alliance with Visa, a world leader in digital payments, to transform payment services. Continue reading ServiceNow announces five-year strategic alliance with Visa
ServiceNow announces Teleperformance as new AI Lighthouse member
ServiceNow announced that global digital services leader, Teleperformance is joining the AI Lighthouse program. Continue reading ServiceNow announces Teleperformance as new AI Lighthouse member
ServiceNow launches Now Assist for ITSM, CSM, HRSD, and Creator to embed generative AI across all workflows on the Now Platform
ServiceNow, the leading digital workflow company making the world work better for everyone, announced a major Now Platform expansion with the Now Assist family of solutions. Continue reading ServiceNow launches Now Assist for ITSM, CSM, HRSD, and Creator to embed generative AI across all workflows on the Now Platform
Capita expands global relationship with ServiceNow
Capita has expanded its relationship with ServiceNow, the leading digital workflow company, to further embed the technology company’s services to help drive even better service outcomes for clients. Continue reading Capita expands global relationship with ServiceNow