ServiceNow announced it has signed an agreement to acquire Hitch Works, a skills mapping and intelligence company. Hitch will add a new layer of AI‑powered skills insights to the industry‑leading Now Platform to help customers address talent gaps by tying employee learning and development to workforce planning. Continue reading ServiceNow to Acquire Hitch →

Gupshup, a global leader in conversational engagement, announced the acquisition of OneDirect, the omnichannel, AI-enabled, customer service platform of choice for leading brands in India, South East Asia and the Middle East. Continue reading Gupshup acquires OneDirect →

Productboard, the customer-centric product management platform that helps teams get the right products to market faster, today announced that it has acquired SatisMeter, a powerful feedback platform for modern product teams that measures user engagement through in-product touchpoints at every stage of the customer journey. Continue reading Productboard Acquires SatisMeter →

Telecommunications specialist Daisy Communications has acquired Communicate Better. From Friday, May 27 the award-winning managed technology provider of IT, mobile, telephony and telematics, will become part of Daisy Communication’s expert, independent offering. Continue reading Daisy Communications Ltd. acquires Communicate Better Ltd. →

Broadcom Inc., a global technology leader that designs, develops and supplies semiconductor and infrastructure software solutions, and VMware, Inc., a leading innovator in enterprise software, announced an agreement under which Broadcom will acquire all of the outstanding shares of VMware in a cash-and-stock transaction that values VMware at approximately $61 billion, based on the closing price of Broadcom common stock on May 25, 2022. In addition, Broadcom will assume $8 billion of VMware net debt. Continue reading Broadcom to Acquire VMware →

Dstny, the European leader in business communications, announced the acquisition of Tactful AI, a technology start-up based in the UK and Egypt, that provides a cutting-edge intelligent customer experience platform. Continue reading Dstny acquires Tactful AI to accelerate its position in the Customer Experience Platform market →