Customer experience platform DISQO announced the acquisition of Feedback Loop, Inc. Feedback Loop’s SaaS technology empowers fast and easy consumer feedback for product and marketing professionals, from early-stage discovery to ideation and design. Continue reading DISQO Acquires Feedback Loop →

Press Ganey, renowned leader in patient, member, employee and consumer experience across the healthcare ecosystem, announced it has completed its acquisition of Forsta, a leading global provider of market research, customer experience (CX) and employee experience (EX) technology. Continue reading Press Ganey Advances Technology via Acquisition of Forsta, A Global Leader in Market Research, Customer Experience and Employee Experience →

Sunrise Software has joined Volaris Group, an operating group of Constellation Software. Volaris is a Canadian company providing market-leading software and services to a variety of industries worldwide. Volaris acquires, strengthens, and grows vertical market software companies. Continue reading Sunrise Software Joins Volaris Group →

Medallia, the global leader in customer and employee experience, announced the acquisition of CXTeam, a leading customer experience consulting firm headquartered in Mexico with customers throughout Latin America. Continue reading Medallia Acquires CXTeam to Accelerate Growth in Latin America →

Gupshup, a global leader in conversational engagement, announced the acquisition of AskSid, a leading Conversational AI provider to top ecommerce and retail companies around the world. Continue reading Gupshup Acquires AskSid →

Uniphore, the leader in Conversational Automation announced that it has acquired Colabo, an AI-powered knowledge automation solution that specializes in extracting and utilizing information from structured and unstructured documents in real time. Continue reading Uniphore Acquires Colabo to Deliver Knowledge AI and Automation →