Content+Cloud, a leading UK-based Microsoft cloud services and digital transformation provider, announced its acquisition by Nordic IT services provider, Advania. Continue reading Content+Cloud acquired by leading Nordic technology services group, Advania →

Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, announces that the acquisition of Pathwire has been completed. Continue reading Sinch completes the acquisition of Pathwire →

Arise, the worldwide leader in Gig-CX and Leader in Everest Group’s 2021 PEAK Matrix® Assessment for Work at Home Agent CXM announced the acquisition of Officium Labs, a cutting-edge platform for CX design, transformation, and BPO services. Continue reading Arise Virtual Solutions announced the acquisition of Officium Labs →

Spearline, a Cork-born global telecommunications company, announced the acquisition of Israeli real-time communications solutions developer testRTC, in an estimated eight-figure deal. Continue reading Spearline announce acquisition of leading WebRTC testing provider, testRTC →

Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering services and solutions, announced that it has acquired a 100% stake in Activus Connect, a leading provider of work at home customer experience management solutions. Continue reading Tech Mahindra Acquires 100% stake in Activus Connect →

Genesys®, a global leader in customer experience orchestration, announced the completion of its acquisitions of Pointillist and Exceed.ai. Pointillist, recognized for its award-winning journey management platform, and Exceed.ai, known for its proven intelligent lead activation and conversation engine, will accelerate how businesses connect with customers across the marketing, sales and service lifecycle. Continue reading Genesys Completes Acquisitions of Pointillist and Exceed.ai →