RingCentral, a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact centre solutions, announced the acquisition of the technology and engineering team at Kindite, a developer of leading cryptographic technologies that mitigate and reduce security and privacy risks to information and applications in the cloud. Continue reading RingCentral Acquires Security Technology to Deliver More Secure Business Communications and Video Meetings
Category Archives: Acquisitions & Mergers
Optimizely Strengthens its Digital Experience Leadership with Acquisition of Customer Data Platform Zaius
Optimizely (formerly Episerver), announced it has acquired Zaius, a customer data platform (CDP), bringing the context of the customer to the experience creation and optimization process of digital experiences. Continue reading Optimizely Strengthens its Digital Experience Leadership with Acquisition of Customer Data Platform Zaius
Webhelp solidifies footprint in Latin America with Dynamicall
Webhelp, the European leader in Customer Experience and Business Solutions, announces that it has acquired Dynamicall, a leading Peruvian BPO player with over 4.500 employees based in Lima. This acquisition is the latest in a line of sizable and strategic M&A activities over the past five years. Continue reading Webhelp solidifies footprint in Latin America with Dynamicall
Dubber Acquires Leading UK Mobile Recording Company Speik
Dubber Corporation Limited (Dubber), the global leader in Unified Call Recording & Voice Intelligence announced it has acquired Speik – a leading UK-based provider of call recording and PCI Compliance solutions. Continue reading Dubber Acquires Leading UK Mobile Recording Company Speik
Business Systems UK announces its first acquisition of Customer Experience specialist acrinax
Business Systems (“BSL”) is pleased to announce that it has acquired acrinax for an undisclosed consideration. Continue reading Business Systems UK announces its first acquisition of Customer Experience specialist acrinax
Genesys Announces Intent to Acquire Bold360 from LogMeIn
Genesys®, a global leader in cloud customer experience and contact centre solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement. The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service(SM) vision. Continue reading Genesys Announces Intent to Acquire Bold360 from LogMeIn