Contentsquare, the global leader in experience analytics trusted by brands like BMW, Sephora and Walmart, announced today it has acquired web performance monitoring company Dareboost, a key part of its new Find & Fix product. Continue reading Contentsquare Acquires Dareboost and Launches Find & Fix Product →

Episerver, a leader in the Gartner Magic Quadrant for Digital Experience Platforms, announced that it has completed its acquisition of Optimizely, the leader in experimentation and optimization. Continue reading Episerver Completes Acquisition of Optimizely →

CM.com, a global conversational commerce provider, has reached agreement to acquire e-commerce customer service provider RobinHQ.com. The customer contact software of RobinHQ.com is a new addition to CM.com’s suite of mobile first conversational commerce solutions. Continue reading CM.com acquires e-commerce customer service provider RobinHQ.com →

BMC, a global leader celebrating 40 years of delivering IT solutions for the Autonomous Digital Enterprise, announced the acquisition of ComAround, a global software company that helps transform the customer experience with, self-service, and AI and NLP-based advanced knowledge management technology. Continue reading BMC Acquires ComAround →

Doxim®, the leading customer communications management (CCM) and engagement technology provider serving regulated markets including healthcare, financial services, and utilities, announced the acquisition of Pinnacle Data Systems, L.L.C. (Pinnacle), one of America’s largest privately held customer communications and payment providers. Continue reading Doxim Acquires Pinnacle Data Systems →

Netcall plc, a leading provider of intelligent automation and customer engagement software, announced the acquisition of Automagica, a Belgium-based provider of AI-powered Robotic Process Automation (RPA) software. Continue reading Netcall acquires RPA Technology to expand Liberty Platform →