Anywhere365, which develops a Microsoft centric intelligent dialogue management and Cloud Contact Centre platform used by more than 1,000 clients across 54 countries, announced that it has acquired Interchange, Netherlands-based cloud and Azure experts. Continue reading Anywhere365 Acquires Microsoft Teams and Azure Expert Interchange →

Enghouse Systems Limited announced it has acquired Eptica S.A. Continue reading Enghouse Systems acquires Eptica →

3CX, developer of unified communications solution 3CX Phone System, has announced the acquisition of WP-Live Chat Support, the successful plugin for real-time website visitor chat. It’s the most popular chat plugin for WordPress, amassing over 1 million downloads and over 1,000 downloads per day. Continue reading 3CX Acquires WP-Live Chat – Enters Multi-Channel Contact Center Market →

Sangoma, a trusted leader in delivering Unified Communications solutions, both in the cloud and on-premises, and the provider of the two most widely used open source communications software products in the world, has acquired VoIP Innovations, LLC (“VI”). Continue reading Sangoma Announces Strategic Acquisition of VoIP Innovations, LLC →

Thrive Global, the leading behaviour change technology company founded by Arianna Huffington in November 2016, announced the acquisition of Boundless Mind, the neuroscience-based artificial intelligence company and leader in behavioural design and engineering. Continue reading Thrive Global Acquires Boundless Mind, Neuroscience-based Artificial Intelligence Company to Power Health and Productivity Behaviour Change →

Cisco announced it has completed the acquisition of privately-held CloudCherry based in Salt Lake City, UT. CloudCherry is a Customer Experience Management (CEM) company that provides predictive analytics, rich customer journey mapping and sophisticated survey capabilities. Continue reading Cisco Completes Acquisition of CloudCherry →