Playvox, the leading omnichannel contact centre provider of Workforce Engagement Management solutions, announced that Michelle Randall Burrows, contact centre industry veteran, has joined the company as chief marketing officer (CMO). Continue reading Michelle Randall Burrows Joins Playvox as Chief Marketing Officer →

Verse.io, a leading conversational texting platform leveraging powerful AI and highly skilled human concierges, has officially announced the appointment of Dennis Eaton as the company’s new Vice President of Contact Center Operations. Continue reading Verse.io Announces Dennis Eaton as New Vice President of Contact Centre Operations →

Manchester-based customer engagement technology provider MaxContact announces a key new appointment to the senior team following an unprecedented period of growth. Continue reading MaxContact builds on record year of growth with new VP of Engineering →

Twilio, the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, announced Joyce Kim will be joining the company as Chief Marketing Officer, reporting to President of Revenue, Elena Donio. Continue reading Twilio Welcomes Joyce Kim as Chief Marketing Officer →

RingCentral announced that Sonalee Parekh has been appointed as RingCentral’s Chief Financial Officer and will join the Company in her new role by May 31, 2022. Parekh will be responsible for all the company’s financial functions, including financial planning, controllership, tax, treasury, corporate development and investor relations. Continue reading RingCentral Appoints Sonalee Parekh as Chief Financial Officer →