Quantanite, a customer experience (CX) solutions and outsourcing company, announced the appointment of Andrew Hall as Chief Commercial Officer as it expands its Leadership Team further.
Hall’s addition sees an executive leader join the agile, high-quality, cost-effective CX service provider, bringing with him a passion and expertise in innovation and strategy across customer engagement management. His ability to build trusted relationships with clients and teams, along with a capability to deliver exciting operations and customer centric technology will help ensure measurable benefits and outcomes for the Quantanite Group.
This follows the recent appointment of Neil Russell-Smith as Global Director of Marketing. In charge of leading Quantanite’s marketing efforts, Russell-Smith is responsible for developing marketing strategies, company value proposition, building awareness and positioning for the company’s brand. With 20 years experience in planning and leading comprehensive marketing strategies, Russell-Smith has most prominently worked within the outsourcing and customer experience sectors for brands including NICE Systems, Sitel and most recently TTEC.
Atif Hafeez is a seasoned CFO with additional credentials as an all-round business administrator and board member. His wide-ranging international experience, which spans over two decades within private and public equity spheres, has enabled him to develop global acumen in finance, business and governance. Most recently, Hafeez served at Ibex, a global CX outsourcer rapidly growing as a transformational B2B2C partner for the world’s leading brands. Previously, Hafeez also held senior roles at Toyota Group (Hino Motors) and The Resource Group (TRG) after starting his career at PwC.
Atreya Chaganty, CEO at Quantanite said; “We are delighted to welcome both Andrew and Neil to our rapidly expanding team as we continue to accelerate our growth strategy. Andrew is an established business leader with proven leadership capabilities across the customer experience and outsourcing space, with great consulting expertise also. He will be a huge asset for our clients as we strive to design and deliver innovative solutions with amazing outcomes.”
“Neil is an established marketeer with in-depth industry and ‘go to market’ experience that will pave the way for Quantanite to build a brand and value proposition we can be proud of. His knowledge and grip on the marketing mix will help us communicate our values and capabilities to differentiate Quantanite in what is an already crowded industry.”
Chaganty continued “Atif is another fantastic addition to the Quantanite family and reinforces our ambitions to invest in our people to become better every day. We believe better people make better businesses and societies, so to have Atif join Quantanite, who has held multiple leadership and management positions in the UK and internationally, is a tremendous accomplishment for the Group. As well as previously launching and leading a worldwide treasury organisation, Atif has also contributed to offshore and nearshore footprint growth. I’m very excited to have him join the business.”
This announcement reinforces the rapid global growth of the company.
About Quantanite:
Quantanite is a customer experience solutions and outsourcing company that helps fast-growing companies and leading global brands to transform and grow. The company delivers customer experience services, back-office services, content moderation and transcription services, data labelling and annotation, and provides B2B lead generation services through its sister brand Growthonics. Founded in 2014 and headquartered in the United Kingdom, the company’s nearly 2,000 employees operate on four continents and through a collaborative and consultative approach, rethink business processes ensuring clients employ the optimal mix of automation and human intelligence.
To learn more visit us at www.quantanite.com.