Confirmit has announced the appointment of Noel Hamill as Chief Marketing Officer, responsible for all aspects of the company’s marketing strategy globally. Continue reading Confirmit Names Noel Hamill as New CMO →

IP Integration (IPI), the digital contact centre specialist, announced two key appointments to its new executive team, with respected industry leader Sat Sanghera joining as Chief Executive Officer (CEO) and Andy Scopes joining as Chief Operating Officer (COO). Continue reading IPI announces Sat Sanghera as new CEO →

Playvox, the leading contact centre SaaS provider of agent optimization software for quality assurance, performance management, coaching, learning, voice of the customer, and motivation announced the addition of Kristyn Emenecker as chief product and strategy officer, Chuck Krogman as senior vice president of global sales, Jennifer Waite as vice president product marketing, and Ana McCloud as vice president of finance. Continue reading Playvox Hires Chief Product and Strategy Officer, SVP Global Sales, VP of Product Marketing, and VP of Finance →

RingCentral, a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions, announced that Matthew Bishop has been appointed as Chief Digital Officer. Bishop will be responsible for ensuring that RingCentral has the very best digital strategy, real time actionable insights and processes to support the growing operational needs of its global business. Continue reading RingCentral Appoints Matthew Bishop as Chief Digital Officer →

SurveyMonkey, a leader in agile software solutions for customer experience, market research, and survey feedback, announced former Oracle executive Graham Douglas has joined SurveyMonkey as vice president of CX sales in EMEA. Continue reading Former Oracle Executive Joins SurveyMonkey To Grow Customer Experience Business in EMEA →

TTEC welcomes Alistair Niederer as senior vice president, head of Europe, Middle East & African (EMEA) region. With significant projected growth, TTEC is investing heavily in EMEA to capitalise on the momentum it has demonstrated in 2020 with record sales and growth. Continue reading TTEC Accelerates Growth Strategy in EMEA with Addition of Industry Veteran Alistair Niederer →