boost.ai launches Presis, a self-hosted AI model built for speed & accuracy in regulated industries

boost.ai, a global leader in conversational AI for regulated industries, announced the launch of Presis, a fine-tuned, self-hosted language model that handles the classification decisions a fine-tuned, self-hosted language model that handles the classification decisions in and around every AI agent conversation, including which part of the AI agent should respond, whether a question is in scope, whether an answer is safe to show to an end-user, and how conversations are reviewed once they’ve finished. Continue reading boost.ai launches Presis, a self-hosted AI model built for speed & accuracy in regulated industries →

SupportNinja Brings AI-Native CX Solutions to Ecommerce Through Acquisition of Aventus

SupportNinja, a leading strategic outsourcing and CX transformation partner, announced its acquisition of Aventus, bringing AI-native, human-led CX solutions to ecommerce and direct-to-consumer (DTC) brands through the newly launched Aventus by SupportNinja. Continue reading SupportNinja Brings AI-Native CX Solutions to Ecommerce Through Acquisition of Aventus →