Agentic CX leader Parloa and OpenAI have announced an expanded partnership that promises to deepen collaboration between their engineering teams, test new AI models early for customer service applications, and jointly reach more enterprise customers worldwide. Continue reading Parloa and OpenAI expand partnership to advance AI agents for customer experience
Daily Archives: November 11, 2026
Enghouse Systems to Acquire MIND C.T.I. in All-Cash Transaction Expanding its Telecom and Enterprise UC Offerings
Enghouse Systems Limited, a leading global provider of enterprise software solutions serving select enterprise vertical markets, announced the execution of a merger agreement by which Enghouse will acquire MIND C.T.I. Ltd., a leading provider of business support systems (“BSS”) for telecommunications service providers, enterprise unified communications (UC) analytics and messaging solutions. Continue reading Enghouse Systems to Acquire MIND C.T.I. in All-Cash Transaction Expanding its Telecom and Enterprise UC Offerings