Sykes Enterprises, Incorporated, a leading full life cycle provider of global customer engagement services, multichannel demand generation and digital transformation, is pleased to announce the appointment of David Brain as Chief Digital Officer, effective immediately. Continue reading Sykes names David Brain as Chief Digital Officer →

Sabio Group, Europe’s leading full service CX provider, has appointed Matt Tuson as Chief Commercial Officer. He brings proven executive leadership, sales and company expansion experience to Sabio, with a 25-years plus track record of driving major sales growth for cloud and CX organisations across multiple vendors. Continue reading Sabio Group appoints Matt Tuson as Chief Commercial Officer →

SugarCRM, the innovator of time-aware customer experience (CX) announced the appointment of James Norwood to its board of directors effective immediately. James brings more than 30 years experience in enterprise software with a proven track record in product strategy and development, sales and marketing, M&A, brand creation and differentiation, and has a detailed industry knowledge. Continue reading SugarCRM Names Enterprise Software Veteran to Board of Directors →

Waterfield Technologies (WTI), a leading contact centre software and systems integrator providing mission critical voice and conversational AI solutions, is excited to announce the appointment of Steve Kezirian as Chief Executive Officer (CEO). Continue reading Waterfield Technologies Welcomes Steve Kezirian as Chief Executive Officer →

Unbabel, the AI-powered, human-refined translation platform that enables multilingual customer service at scale, announced the appointment of Sophie Vu to the role of chief marketing officer (CMO) based in the company’s San Francisco headquarters. Continue reading Unbabel Appoints Sophie Vu as Chief Marketing Officer →