BMC, a global leader in IT solutions for the digital enterprise announced that Ayman Sayed has joined BMC as President and Chief Executive Officer, effective immediately. Sayed succeeds Bob Beauchamp, who joined BMC as interim CEO in April 2019 and will continue his service to the company as Chairman of the Board. Continue reading BMC Appoints Technology Leader Ayman Sayed as President and CEO →

Ventrica, the outsourced contact centre business that delivers omnichannel and multi-lingual customer service for blue-chip brands, is pleased to announce the appointment of Kathryn Chivers as Chief Service Delivery Officer to support the company’s rapid growth plans. Continue reading Ventrica appoints Kathryn Chivers as Chief Service Delivery Officer →

Maintel, the cloud and managed service specialist, is pleased to announce that Ioan MacRae will be joining the company as Chief Executive Officer on 14th October 2019. Continue reading Maintel appoints Ioan MacRae as Chief Executive Officer →

NTT Ltd., the world-leading global technology services provider, announces Paolo Masselli as Chief Executive Officer for its UK and Ireland business. Masselli takes the role after serving as NTT Ltd.’s Chief Go-To-Market Practices Officer and will report directly to NTT Ltd.’s Global Chief Executive Officer, Jason Goodall to drive growth across the UK&I as a region. Continue reading NTT appoints Paolo Masselli as Chief Executive Officer for UK&I →

Carousel Industries, a leading national IT, managed services and cloud provider with an unwavering focus on ensuring customer success, continues to expand its Contact Center Solutions practice naming contact centre industry veterans Pundari Pothini as Director of Customer Experience Technology and Andrew Rogers as Director of Contact Center Technology. Continue reading Carousel Industries Adds Key Technical Leaders to Rapidly Growing Contact Centre Solutions Practice →

Edify Labs, the software company that’s redefining the way businesses manage customer engagement and cross-team collaboration, announced the appointment of marketing veteran Candace Sheitelman to the position of Chief Marketing Officer (CMO). Sheitelman brings more than two decades of marketing expertise to the company, much of that focused on the contact center and customer experience space. Continue reading Edify Labs Names Chief Marketing Officer →