The Board of Directors for Conversica, Inc., the leader in Intelligent Virtual Assistants for customer engagement, announced that Jim Kaskade has been appointed Chief Executive Officer, effective immediately. Continue reading Conversica Appoints Jim Kaskade as Chief Executive Officer →

Leading contact centre, customer service and BPO service provider, Woven, has announced the appointment of Tim Collins as its new Chief Financial Officer. Continue reading Woven announces appointment of new chief financial officer →

LivePerson, a global leader in conversational commerce solutions announced the hiring of Craig Berman to lead the company’s internal and external communications strategy as Senior Vice President, Global Communications. Continue reading LivePerson names Craig Berman Senior Vice President, Global Communications →

NTT Ltd. the world-leading global technology services provider, has announced Andy Cocks as its Chief Go-to-Market Officer. Cocks joins NTT’s Global Executive team after successfully leading NTT’s Go-to-Market business in the Asia Pacific region, and more recently as Chief Technology Officer. Continue reading NTT Ltd. Appoints Andy Cocks As Chief Go-To-Market Officer →

Ascensos is delighted to announce the appointment of William Carson as Director of Market Engagement. William will play a key role at a pivotal moment in the Ascensos journey as it expands its presence and propositions across the UK and Europe. Continue reading Ascensos appoints William Carson as Director of Market Engagement →

Puzzel, a leading cloud-based contact centre software provider, has appointed Rob Wiles as Partner Channel Director. In this role, Wiles will draw on his 20 years’ experience in unified communications and the contact centre industry to build a brand-new partner programme across Europe, to fuel the company’s ambitious growth plans over the next 3 years. Continue reading Puzzel appoints Rob Wiles as Partner Channel Director →