IR, the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems announced the appointment of Frank Hoekstra as Head of Europe. Hoekstra will oversee the European operation and help drive continued growth in the region and the successful adoption of IR’s market leading solutions. Continue reading IR appoints Frank Hoekstra as Head of Europe →

Olive Communications, the UK’s fastest growing Cloud Telephony and Unified Communications (UC) provider, has appointed Andrew Jane as Chief Technology Officer, to drive and support its global technology and cloud services strategy during a time of accelerated growth. Continue reading Ex-Mitel Executive Andrew Jane to join Olive as CTO →

8×8, a leading cloud provider of voice, video, chat and contact centre solutions for over one million users worldwide announced the appointment of Michael Armer as Vice President and Chief Information Security Officer and the completion of its third successful FISMA/NIST compliance audit by a federally certified auditor. Continue reading 8×8 Appoints Chief Information Security Officer and Completes Stringent FISMA/NIST Compliance Audit →

Genesys®, the global leader in omnichannel customer experience and contact centre solutions announced Tony Bates as its new chief executive officer (CEO), with immediate effect. Bates succeeds Paul Segre, who will continue with Genesys as chairman of the company. Continue reading Genesys Taps Former Cisco, Microsoft and Skype Exec Tony Bates as CEO →

Carousel Industries announced it has named Stephen Drew as Vice President of Contact Center Solutions. Reporting to Carousel’s Chief Technology Officer Jason Viera, Stephen will lead strategic direction for the company’s rapidly growing Contact Center practice. Continue reading Carousel Industries names Stephen Drew as VP of Contact Centre Solutions →

Global B2C marketing automation company Selligent Marketing Cloud announced that Niki Hall has joined as Chief Marketing Officer (CMO), leading the company’s global go-to-market strategy, including demand generation, product, client, partner and field marketing and communications, and brand initiatives. Continue reading Selligent appoint new CMO from Five9 to drive global marketing strategy →