Serenova, a leading contact centre-as-a-service (CCaaS) and workforce optimization (WFO) provider announced that Eric Wang has joined the company as Senior Vice President of Cloud Operations. As part of the Serenova leadership team, Eric will be responsible for continuing to grow and evolve Serenova’s operational backbone as the company’s leading CCaaS platform continues to accelerate in market adoption. Continue reading Serenova Grows Leadership Team with SVP of Cloud Operations →

UiPath announced today the appointment of Lenore Kerrigan as Head of Sales for South Africa. Based in Johannesburg, Kerrigan will drive sales for the UiPath Enterprise RPA platform throughout the country. Continue reading UiPath Drives Expansion in South Africa with New Head of Sales →

3CLogic, a leading provider of cloud contact centre software announced the appointment of Matt Durkin as Vice President of Sales, where he will lead 3CLogic’s direct and channel sales efforts. In the wake of strong 2018 momentum, Matt will be responsible for growing revenue and extending 3CLogic solution’s reach worldwide. Continue reading 3CLogic Welcomes Veteran Dell and EMC Executive as Vice President of Sales →

Coveo announced the newest addition to its senior management team, Chase Hill. Hill joins the organization as Vice President, Commerce, bringing more than 18 years of eCommerce industry experience to the company. Continue reading Coveo Adds eCommerce Veteran to Senior Management Team as Part of Rapid Growth Strategy →

Maintel, the cloud and managed service specialist announces the appointment of Czarina Sheikh Mathew as Customer Experience Director, tasked with ensuring Maintel continues to put customers at the heart of all operations and creating world-class customer experiences. Continue reading Maintel appoints Czarina Sheikh Mathew as Customer Experience Director →

Plantronics, an audio pioneer and unified communications (UC) technology leader announced Tom Puorro is joining the company as Executive Vice President, General Manager, Group Systems. In this role, Puorro will lead the team responsible for audio and video collaboration solutions for the modern workplace. Continue reading Tom Puorro Leaves Cisco To Join Plantronics as Exec VP, General Manager →