Digital customer experience technology provider Syndeo announced several enhancements to the company’s executive team, reflecting the company’s strong commitment to the development of forward-thinking, SAAS solutions that offers consumers seamless connections to businesses via conversational voice and messaging apps to enable greater customer service through the use of intelligent automation blended with live experts. Continue reading Syndeo Announces New Executive Team with Focus on Driving Innovation and Growth in their Digital CX Technology →

Mitel® announced the appointment of Paul Riordan as Vice President of International Channels. Riordan will work with Mitel’s network of value-added resellers, service providers and distributors to grow Mitel’s market share in the EMEA and APAC regions. Continue reading Mitel Appoints New VP Of International Channels To Drive Go-To-Market Channel Strategy →

Avaya announced that Gaurav Passi, a recognized leader in the cloud-based communications industry, has joined Avaya as president of its cloud business group. Reporting to Jim Chirico, Avaya President and Chief Executive Officer, Passi will be responsible for further accelerating the company’s delivery of cloud-based solutions and driving continued momentum to grow Avaya’s market share in UCaaS (Unified Communications as a Service) and CCaaS (Contact Centre as a Service) worldwide. Continue reading Avaya Names Industry Leader Gaurav Passi as President of Avaya Cloud →

NovelVox, a leading provider of Contact Centre Agent Desktop and Wallboard Softwares announced the appointment of Matej Mikle Barat as European Director of Sales. In this position, Matej will be responsible for NovelVox’s European Channel growth strategy. Continue reading NovelVox Names a New Sales Director for European Region →

LogMeIn has named Mark Strassman as senior vice president (SVP) and general manager (GM) of its Communications & Collaboration business unit. Continue reading LogMeIn Names Mark Strassman as SVP and GM of its Communications & Collaboration Business →

Dimension Data, the USD 8 billion global technology integrator and managed services provider announced the appointment of Nemo Verbist as its new Group Executive for Customer Experience (CX) and Digital Workplace (DW). His appointment is effective from 1 November 2018 when he will be responsible for delivering the vision, strategy and Go-To-Market (GTM) execution for the CX and DW practices. Continue reading Dimension Data appoints Nemo Verbist as new Group Executive for Customer Experience and Digital Workplace →