Category Archives: Awards

TMC names Avaya OneCloud platform for Unified Communications and Contact Center a 2019 Communications Solutions Product of the Year Award Winner

Avaya, a global leader in solutions to enhance and simplify communications and collaboration, announced that TMC, a global, integrated media company, has awarded the Avaya OneCloud™ unified communications and contact centre platform a 2019 Communications Solutions Products of the Year Award. Continue reading TMC names Avaya OneCloud platform for Unified Communications and Contact Center a 2019 Communications Solutions Product of the Year Award Winner

TTEC Recognized for Use of AI, Machine Learning and Digital Innovation in Learning and Development

TTEC, a leading digital global customer experience (CX) technology and services company focused on the design, implementation and delivery of transformative customer experience, engagement and growth solutions, has recently been recognized by Chief Learning Officer magazine as a 2019 LearningElite Silver Award winner. Continue reading TTEC Recognized for Use of AI, Machine Learning and Digital Innovation in Learning and Development

Jacada Recognized as a Leading Vendor of Attended Robotic Process Automation (RPA) by Zinnov

Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations and improve the customer experience is pleased to announce that it has been selected as a leading vendor for Attended RPA in the “Zinnov Zones for RPA Platforms – 2019” global ratings. Zinnov is a leading global management consulting firm that provides intelligence on the RPA space. Continue reading Jacada Recognized as a Leading Vendor of Attended Robotic Process Automation (RPA) by Zinnov