Noble Systems, a global leader in omnichannel contact centre technology solutions, announced that TMC has awarded Noble® Gamification Mobile a 2019 Communications Solutions Product of the Year Award.

Noble® Gamification Mobile helps you align the power of Noble’s market-leading Gamification application with today’s market demographics. The award-winning Noble Gamification solution is a unified employee engagement platform designed to increase agent productivity and reduce attrition in call centres. Noble’s Mobile application allows players to see their goals and achievements from anywhere, see what other players are doing and open new challenges, view rewards, and update their profile. Players get push notifications when they win and can redeem prizes in off-hours, so they can maintain productivity while they are at work.

Chris Hodges, Noble’s Senior VP Sales and Marketing, said, “The mobile workforce is growing at a rapid pace, and the millennial generation’s 55 million workers are the most digitally engaged group. With Noble Gamification, we leverage game mechanics within a gamification technology platform across the employee generational spectrum to ultimately align our client’s objectives with their employees’ activities. The Mobile application allows companies to make the gamification tools even more easily accessible, further extending the employee experience beyond their seat in the centre, to keep them engaged from anywhere, at anytime.”

“Congratulations to Noble Systems for being honoured with a Communications Solutions Product of the Year Award,” said Rich Tehrani, CEO, TMC. “Noble Gamification Mobile is truly an innovative product and is amongst the best solutions brought to market in the past twelve months that facilitates business-transforming voice, data and video communications. I look forward to continued excellence from Noble in 2019 and beyond.”

About Noble Systems

Noble Systems is a global leader in the customer communications industry, providing innovative solutions for Contact Centre, Workforce Engagement and Analytics technologies. Tens of thousands of agents at client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound and blended omnichannel communications, strategy planning, resource management, and compliance tools for companies of all sizes. Our premise, cloud, and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics, decisioning, robotic process automation, workforce management, and gamification. With a portfolio of 195+ patents and growing, Noble leads the way in pioneering solutions for the contact centre market.

For more information, contact Sian Ciabattoni on +44 (0)161 772 7100 or visit www.noblesystems.com.