An Taoiseach, Leo Varadkar TD joined Zendesk CEO Mikkel Svane and Zendesk’s Dublin team to officially open the new EMEA headquarters at 55 Charlemont Place in Dublin. More than 290 employees now occupy over 58,000 square feet of Grade A office space after an investment of $10 million by Zendesk, representing the company’s largest investment in property outside of the U.S. Continue reading An Taoiseach Leo Varadkar Joins Zendesk to Open New $10 Million EMEA Headquarters in Dublin →

Indian IT giant Tech Mahindra and the University of Salford have agreed a partnership which will see the two collaborating on projects, including work on smart cities. Continue reading Salford University secures partnership with tech giant →

Nissan Motor Co. Ltd., signed a memorandum of understanding (MoU) with the Government of Kerala to establish a new global centre for digital operations in India. Continue reading Nissan to launch its first global Digital Hub in India →

Salesforce, the global leader in CRM, plans to invest more than $2.5 billion over the next five years to fuel the growth of its UK business. The company is making the announcement ahead of participating in Prime Minister May’s Tech Investment Roundtable hosted at 10 Downing Street. Continue reading Salesforce to invest in its UK business over five years to support growing customer base →

Onward has announced that it is bringing a new centralised call centre to its Lancashire headquarters in Accrington, creating 40 full-time jobs. Continue reading Jobs boost for Accrington town centre →

Joshua March, CEO and Founder of the leading Social Messaging platform for customer care, Conversocial, released his debut book Message Me: The Future of Customer Service in the Era of Social Messaging & Artificial Intelligence. The social customer care expert offers brands an insider’s guide to bringing customer service into the social, mobile age. Continue reading Social Customer Care Expert Joshua March’s Debut Book Shapes the Future of Customer Service →