Decagon, a generative AI company powering enterprise customer support, emerged from stealth today and announced its $5M Seed and $30M Series A funding rounds. Continue reading Decagon launches with $35m raised from a16z and Accel
Category Archives: Corporate News
Bridgepoint backs LumApps as majority investor for its next stage of growth
Bridgepoint and LumApps have announced that Bridgepoint Europe VII (“BE VII”), the leading mid-market fund, will make a strategic investment in the next-generation intranet leader in a deal valued at $650m. Continue reading Bridgepoint backs LumApps as majority investor for its next stage of growth
TELUS International Becomes TELUS Digital Experience
TELUS International, a leading digital customer experience CX innovator that designs, builds and delivers next-generation solutions, including AI and content moderation, announced it is rebranding to TELUS Digital Experience. Continue reading TELUS International Becomes TELUS Digital Experience
Evri announces £1 million investment into AI strategy to further transform the CX
Evri, the UK’s biggest dedicated parcel delivery company, announced a £1 million investment in its AI strategy, to further transform its customer service and ensure parcels pass through its network smoothly. Continue reading Evri announces £1 million investment into AI strategy to further transform the CX
ResultsCX Named ‘Horizon 1 Disruptor’ in HFS Horizons: Customer Experience Service Providers, 2024 Report
ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, was recognized as a ‘Horizon 1 Disruptor’ in the HFS Horizons: Customer Experience Service Providers, 2024 report. Continue reading ResultsCX Named ‘Horizon 1 Disruptor’ in HFS Horizons: Customer Experience Service Providers, 2024 Report
Voice Assistant Builder PolyAI Closes $50 Million in Series C round
PolyAI, a leading global provider of enterprise voice assistants, has raised $50 million in a Series C round of funding. Continue reading Voice Assistant Builder PolyAI Closes $50 Million in Series C round