IP Integration (IPI), the contact centre specialist and solutions provider, announced the availability of its secure payment solution, Cloud PCI, on Genesys AppFoundry, the solutions marketplace for customers operating across all Genesys platforms. Continue reading IPI brings secure payment solution to Genesys AppFoundry as organisations respond to rising fraud and PCI pressure
Tag Archives: IPI
IPI’s Pauseable now available on AWS Marketplace
IPI, the Contact Centre specialist and solutions provider, announced that Pauseable, IPI’s automated pause-and-resume compliance product, is now available on AWS Marketplace – Amazon’s digital storefront for managed solutions from AWS Partners. Continue reading IPI’s Pauseable now available on AWS Marketplace
IPI signs new partnership with QPC
IPI, the Contact Centre specialist and solutions provider, announced that it has signed QPC, a provider of innovative services and solutions for Contact Centres, as a partner. Continue reading IPI signs new partnership with QPC
Royal Holloway, University of London partners with IPI for Contact Centre support
IPI, the Contact Centre specialist and solutions provider, announced its partnership with Royal Holloway, University of London, to support the University’s Contact Centre. Continue reading Royal Holloway, University of London partners with IPI for Contact Centre support
People’s Partnership enhances customer experience with IPI
IPI, the Contact Centre specialist and solutions provider, announced that it has enabled People’s Partnership, the workplace pension provider, to move to a cloud-based Contact Centre solution from Genesys. Continue reading People’s Partnership enhances customer experience with IPI
IPI introduces Service Recovery solution for Contact Centres
IPI, the Contact Centre specialist and solutions provider, announced the launch of ElasticCX Service Recovery a new cloud-based solution for Contact Centre environments. Continue reading IPI introduces Service Recovery solution for Contact Centres