IPI, the Contact Centre specialist and solutions provider, announced that it has signed QPC, a provider of innovative services and solutions for Contact Centres, as a partner. Continue reading IPI signs new partnership with QPC
Tag Archives: IPI
Royal Holloway, University of London partners with IPI for Contact Centre support
IPI, the Contact Centre specialist and solutions provider, announced its partnership with Royal Holloway, University of London, to support the University’s Contact Centre. Continue reading Royal Holloway, University of London partners with IPI for Contact Centre support
People’s Partnership enhances customer experience with IPI
IPI, the Contact Centre specialist and solutions provider, announced that it has enabled People’s Partnership, the workplace pension provider, to move to a cloud-based Contact Centre solution from Genesys. Continue reading People’s Partnership enhances customer experience with IPI
IPI introduces Service Recovery solution for Contact Centres
IPI, the Contact Centre specialist and solutions provider, announced the launch of ElasticCX Service Recovery a new cloud-based solution for Contact Centre environments. Continue reading IPI introduces Service Recovery solution for Contact Centres
IPI awarded highest possible employer rating by Best Companies
IPI, the Contact Centre specialist and solutions provider, announced that it has been awarded a three-star rating by Best Companies, the de facto standard for assessing employee engagement in the UK. Continue reading IPI awarded highest possible employer rating by Best Companies
IPI Pauseable now available on NICE CXone
IPI, the Contact Centre specialist and solutions provider, announced that Pauseable, IPI’s automated pause-and-resume compliance technology, is now available on NICE CXone, the CCaaS AI platform from NICE. Continue reading IPI Pauseable now available on NICE CXone