IPI, the Contact Centre specialist and solutions provider, announced the appointment of Steve Winningham as non-Exec Chairman of the company. Continue reading IPI appoints new Chairman to support next phase of growth
Tag Archives: IPI
Findel transforms customer experience with IPI’s Contact Centre as a Service solution
IPI, the Contact Centre specialist and solutions provider, has announced that educational resources supplier Findel has successfully migrated its entire Customer Service operations to IPI’s pioneering cloud-based solution, ElasticCX. Continue reading Findel transforms customer experience with IPI’s Contact Centre as a Service solution
MSI Reproductive Choices handles 23% more enquiries with cloud-based contact centre solution from IPI
IPI, the Digital Transformation specialist, announced that it has enabled MSI Reproductive Choices (formerly Marie Stopes International) to improve access to its vital health services. Continue reading MSI Reproductive Choices handles 23% more enquiries with cloud-based contact centre solution from IPI
The Green Insurer selects IPI to deliver omnichannel strategy
IPI, the Contact Centre specialist and solutions provider, announced that it has been selected by The Green Insurer, the recently launched sustainable insurance provider, to deliver its omnichannel strategy. Continue reading The Green Insurer selects IPI to deliver omnichannel strategy
Hillarys expands partnership with IPI as it transitions from on-premise to cloud
IPI, the Contact Centre specialist and solutions provider, announced that Hillarys, the leading retailer of made-to-measure blinds, curtains, and shutters and part of the global Hunter Douglas group, has selected IPI’s own Contact Centre-as-a-Service (CCaaS) offering, ElasticCX CCaaS, as it transitions away from its incumbent on-premise telephony solution. Continue reading Hillarys expands partnership with IPI as it transitions from on-premise to cloud
IPI named a supplier on CCS’s Networking Service’s 3 framework
IPI, the contact centre specialist and solutions provider, announced that it has been named as a supplier on Crown Commercial Service’s (CCS) Network Services 3 agreement (RM6116) for Lot 4d – Inbound Telephony Services. Continue reading IPI named a supplier on CCS’s Networking Service’s 3 framework