Concentrix Corporation, a global technology and services leader, announced the launch of iX Hero, the latest product in its Intelligent Experience (IX) suite. Continue reading Concentrix Launches iX Hero™ Agentic AI Apps to Solve Critical Pain Points of the Customer Experience
Category Archives: Corporate News
Uniquely Announces £7 Million Investment in Scotland
Uniquely are delighted to announce the opening of a brand new office in Glasgow, as part of a £7 million investment in Scotland. Continue reading Uniquely Announces £7 Million Investment in Scotland
Content Guru’s Global AI Vision Takes Centre Stage with New Website Launch
Content Guru has announced the launch of a new global website that recognizes the evolution of its product portfolio, particularly within AI solutions. Continue reading Content Guru’s Global AI Vision Takes Centre Stage with New Website Launch
Verint Expands Global Innovation Centre in India
Verint, The CX Automation Company™, announced that its Global Innovation Center (GIC) in Bangalore, India, is expanding, marking a significant milestone in Verint’s commitment to innovation and growth. Continue reading Verint Expands Global Innovation Centre in India
Directors Club Acquires The Contact Centre Foundation
Directors Club, the pan-EMEA business leadership community, has announced the acquisition of the Contact Centre Foundation (CCF), a leading community of over 11,000 customer experience professionals. Continue reading Directors Club Acquires The Contact Centre Foundation
Revolut introduces In-App calls to help customers expose phone call scams
Revolut, a leading fintech with more than 50 million customers globally has announced the roll-out of In-App calls to personal customers, a new security measure to help customers uncover impersonation scams, and make contact between customer support and customers more reliable and safer. Continue reading Revolut introduces In-App calls to help customers expose phone call scams