AO, the UK’s most trusted major electricals retailer, announces that it will be recruiting over 250 people to grow its team of customer service specialists, to serve customers even better. Continue reading AO on the hunt for over 250 new people in customer service teams at Bolton HQ
Category Archives: Corporate News
IOE&IT opens new contact centre in Peterborough to enhance its support for traders
The Institute of Export & International Trade (IOE&IT) has opened a new contact centre to further enhance its support for traders both in the UK and overseas. Continue reading IOE&IT opens new contact centre in Peterborough to enhance its support for traders
McLaren Credit Services secures Qualco partner status
One of the UK’s newest and fastest growing debt collection providers has been awarded partner status by leading data analytics and panel manager, Qualco UK. Continue reading McLaren Credit Services secures Qualco partner status
Thames Water’s insourcing of customer service call centre and engineering positions results in 550 new jobs
Thames Water has brought a range of critical functions in-house since launching its eight-year turnaround plan in 2021, including its customer service, leaks repair and engineering teams, creating 550 new permanent positions and rebuilding the capabilities essential to improving performance. Continue reading Thames Water’s insourcing of customer service call centre and engineering positions results in 550 new jobs
Announcing One TTEC Digital
Throughout its 40-year history, TTEC has continually invested in specialized technology expertise to ensure we have the breadth of capabilities our clients require to maximize complex technology ecosystems and create exceptional customer experiences. Continue reading Announcing One TTEC Digital
Noetica Brings 20-Years’ Experience Serving Contact Centres in the UK Insurance Industry to BIBA 2023
Noetica – A British company, developing software products for the global contact centre market, will be attending The BIBA Conference 2023. Continue reading Noetica Brings 20-Years’ Experience Serving Contact Centres in the UK Insurance Industry to BIBA 2023