Tata Consultancy Services (TCS), a leading global IT services, consulting and business solutions organization, has been recognised as the best company for diversity and inclusion at the 2018 Women in Technology and Data Awards, where TCS in the UK was certified for its commitment to promoting women and addressing gender imbalance. Continue reading TCS Named as Best Company for Diversity and Inclusion
Category Archives: Corporate News
Virgin Atlantic Airlines extends strategic partnership with Tata Consultancy Services
Tata Consultancy Services (TCS), a leading global IT services, consulting and business solutions organization, and Virgin Atlantic, a leading UK-based global airline, has extended its strategic partnership for a further five years. Continue reading Virgin Atlantic Airlines extends strategic partnership with Tata Consultancy Services
The Police Service of Northern Ireland selects Capita to deliver its new command and control system
Capita Communications and Control Solutions announces that it has been awarded a contract to deliver its command and control system to the Police Service of Northern Ireland (PSNI), following a competitive tender process. Continue reading The Police Service of Northern Ireland selects Capita to deliver its new command and control system
24/7 assistance for Greater Anglia customers as Norwich Contact Centre operates round-the-clock
Rail passengers in East Anglia are to receive round-the-clock help from Greater Anglia as it’s Norwich-based Customer Contact Centre moves to a 24/7 operation. Continue reading 24/7 assistance for Greater Anglia customers as Norwich Contact Centre operates round-the-clock
Customer Experience Pioneer and Leader TTEC Launches New Look to Complement New Name
TTEC a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world’s most prestigious and innovative brands recently unveiled its new brand identity. Continue reading Customer Experience Pioneer and Leader TTEC Launches New Look to Complement New Name
Over one million UK jobs at risk from contact centre crisis
Smaller UK contact centres need to “evolve or fail”, according to one of the sector’s leading players. Manchester based allldaypa, the leading contact centre for the SME industry, reports that businesses face a ‘perfect storm’ of market conditions that will cause the profit margins of smaller operators to be wiped out. Continue reading Over one million UK jobs at risk from contact centre crisis