Category Archives: Events

Eastern Europe’s Largest Developer Conference Infobip Shift ‘21 Celebrates Jubilee Year

Global communications company Infobip has unveiled plans for the newly rebranded Infobip Shift Conference. Now in its tenth year, the developer conference will be held from September 7- 8, and is expected to welcome over 3,000 people in what the organisers believe will be one of the largest development events in Europe in 2021. Continue reading Eastern Europe’s Largest Developer Conference Infobip Shift ‘21 Celebrates Jubilee Year

Teleperformance announces Digital Experiences Reignited virtual event – The Future of CX and BPM

Taking place on October 5 – 9, 2020, with the topic Digital Experiences Reignited, attendees will hear from a number of organisations, including Uber, Netflix, HSBC, Dropbox, UPS and Grubhub.

Split into short segments, the event promises a full week of insightful discussions around innovation, digital transformation, customer experience, people management, and various industry-related issues.

To secure your place, contact james.eyre@teleperformance.co.uk

Webinar: How CVS is using Artificial Intelligence and Robotics Process Automation to improve their customer’s experience.

Teleperformance is starting the 2020 TP Talks webinar season with a hot topic: How CVS is using Artificial Intelligence and Robotics Process Automation to improve their customer’s experience. Continue reading Webinar: How CVS is using Artificial Intelligence and Robotics Process Automation to improve their customer’s experience.

Webinar: Humans and the Robots: Extend the Value of Robotic Process Automation

According to the 2018 Deloitte Global RPA survey, 53% of respondents have already started their Robotic Process Automation journey. This is expected to increase to 72% in the next two years. If this continues at its current level, RPA will have achieved near-universal adoption within the next five years. Continue reading Webinar: Humans and the Robots: Extend the Value of Robotic Process Automation