Taking place on October 5 – 9, 2020, with the topic Digital Experiences Reignited, attendees will hear from a number of organisations, including Uber, Netflix, HSBC, Dropbox, UPS and Grubhub.
Split into short segments, the event promises a full week of insightful discussions around innovation, digital transformation, customer experience, people management, and various industry-related issues.
NICE announced Interactions Live, the biggest customer experience virtual event of the year. To be held on September 15-16, this free event will provide unprecedented insights for adopting an agile service approach and creating extraordinary customer and employee experiences in any market dynamic. Continue reading NICE Announces Interactions Live→
EvaluAgent has confirmed the date and venue for its first conference of 2019. The event will be focusing on ‘The Future of Quality Assurance’ and will be held in London, at Chelsea’s Stamford Bridge stadium on 28th February. Continue reading Future of Quality Assurance Conference→
Noble Systems, a global leader in omnichannel contact centre technology solutions, has announced the dates of its 2018 Select Noble Users Group (SNUG) Conference series. The conferences help Noble’s users “get connected” to their Noble products and collaborate with other users, so they can work faster and smarter, lower costs and optimise results.
Noble Systems hosts the SNUG Conferences in three regions, including the Americas, APAC and EMEA. The 2018 conference dates and locations are:
Americas – 25 – 27 April, Sandpearl Resort in Clearwater Beach, Florida
EMEA – 20 – 21 June, The Intercontinental in Dublin, Ireland
APAC – 24 – 25 October, The Intercontinental (Rialto) in Melbourne, Australia
“Through the SNUG Conference’s educational sessions, interactive workshops and networking events, our attendees share information and experiences and discover how they can leverage their Noble technologies to meet the challenges of today’s communication environments” says Colin Chave, General Manager, Noble Systems EMEA. “Our clients find tremendous value in getting connected to their systems, to other users and to our team as their technology partner”.
Key areas of focus at SNUG 2018 will include case studies and best practices for the company’s solutions for contact centre, analytics, workforce management and compliance, with an emphasis on application-focused discussion groups and interactive panels. The SNUG conferences combine business experts, industry leaders and product specialists in an environment that promotes knowledge sharing among users so they can engage with their customers, streamline processes and reduce costs. Learn more on the SNUG 2018 Conference website.
Noble Systemswill host its 2017 Select Noble Users Group (SNUG) APAC Conference this month in Sydney, on 10 – 11 October at Pier One Hotel. The conference helps Noble’s users “get connected” to their Noble products, to other users facing similar business challenges and to the Noble Systems team, so they can work faster and smarter, lower costs and optimise results. Continue reading Noble Systems to Host 2017 SNUG APAC Conference→