In line with its global growth strategy, leading global customer experience provider Majorel is expanding its footprint in the Georgian market with two new offices and around 700 new jobs. The first new site was officially opened last Monday in Kutaisi. Continue reading Majorel Expands in Georgia: 700 New Jobs in Kutaisi and Tbilisi →

TTEC, a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands announced that it recently earned a total of six awards during the 13th annual Stevie® Awards for Sales and Customer Service program. Continue reading TTEC Wins Six Stevie® Awards, Recognized for Customer Experience Excellence in Multiple Categories →

Arise Virtual Solutions Inc., a leading provider of business process outsourcing (BPO) services, announced that it has been recognized as a Representative Vendor in Gartner Inc.’s 2019 Market Guide for Customer Management BPO Service Providers, authored by Gartner analysts TJ Singh, Misako Sawai, and Brian Manusama. Continue reading Arise Virtual Solutions Recognized in Gartner’s 2019 Customer Management BPO Service Providers Market Guide →

Hinduja Global Solutions Ltd. (HGS), a global leader in business process management (BPM), was ranked in the top 10 for three separate categories in the HFS Research Top 10 Front Office Customer Engagement Operations Services 2019 report. Continue reading HFS Research Ranks HGS in the Top 3 for Voice of the Customer in Survey of More Than 300 →

TTEC, a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands reports that the company will be participating in the upcoming Call and Contact Centre Expo. Continue reading TTEC reports significant customer growth across Europe as demand for digital solutions rapidly increases →

Teleperformance, the global leader in outsourced omnichannel customer experience management, has won a new contract supporting the Construction Skills Certification Scheme (CSCS). Continue reading Teleperformance Wins Three-Year Contract with the Construction Skills Certification Scheme →