Outsourced customer contact centre Ventrica based in Southend-on-Sea has entered The Sunday Times Virgin Atlantic Fast Track 100 (2018) for the first time and is ranked as the 63rd fastest growing company in the UK. Ventrica is the only contact centre outsourcing business to feature in this year’s list. Continue reading Ventrica enters Sunday Times Fast Track 100 for the first time
Category Archives: Outsourcing
Arise Expands Presence to Provide Opportunities to Those Who May Affected by Recent Mass Lay Off Announcements
Arise Virtual Solutions Inc., the award-winning leader in on-demand customer management technology and business process outsourcing (BPO), is excited to expand its virtual presence to provide opportunities to individuals who will potentially be impacted by the mass layoffs recently announced by General Motors. Continue reading Arise Expands Presence to Provide Opportunities to Those Who May Affected by Recent Mass Lay Off Announcements
ResQ Scoops Prestigeous Accolade
ResQ Limited, the Hull and Seaham based contact centre business has just been awarded ‘Ones to Watch’ status by Best Companies for 2018. Continue reading ResQ Scoops Prestigeous Accolade
TTEC Wins Best pan-European Contact Centre award at the European Contact Centre & Customer Service Awards 2018
TTEC, a leading global customer experience services company focused on the design, implementation and delivery of tech-enabled transformative solutions for many of Europe’s most iconic and disruptive brands, has won a bronze award in recognition of delivering European Customer Experience Excellence, after being named finalist across three categories at the ECCCSA Awards 2018, held in London. Continue reading TTEC Wins Best pan-European Contact Centre award at the European Contact Centre & Customer Service Awards 2018
Ascensos Isle of Wight named Europe’s number one Contact Centre Support Team
Ascensos, the Scottish-based contact centre management specialist, last night (Tuesday 27 November) landed an inaugural award at the European Contact Centre & Customer Service Awards. Continue reading Ascensos Isle of Wight named Europe’s number one Contact Centre Support Team
TTEC Earns Three Chief Learning Officer Learning In Practice Awards
TTEC, a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands, announced that the company won three of the Chief Learning Officer magazine’s Learning in Practice awards for demonstrating excellence in the design and delivery of workforce learning and development programs. Continue reading TTEC Earns Three Chief Learning Officer Learning In Practice Awards