TTEC, a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands, is proud to announce that it has been named to FlexJobs’ annual list of the Top 100 Companies to Watch for Remote Jobs in 2019. Continue reading TTEC Named a Top 100 Company to Watch for Remote Jobs in 2019 →

Teleperformance, the global leader in outsourced omnichannel customer experience management announced it was honored with the 2018 Competitive Innovation and Leadership Award in the contact centre outsourcing industry in Brazil by Frost & Sullivan. Continue reading Teleperformance Wins Frost & Sullivan’s Competitive Strategy Innovation and Leadership Award in Brazil →

The public sector outsourcing market soared to a three-year high in 2018 as government organisations signed contracts worth £2.9 billion, according to the Arvato UK Outsourcing Index. Continue reading Government outsourcing spend reaches highest level since 2015 →

TTEC, a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands announced that it has established operations in Athens, Greece, as part of the company’s growth activities in the European region. The company will hire up to 250 customer experience associates in Athens over the coming months. Continue reading TTEC Establishes Customer Experience Operations in Greece →

Golden Gate BPO Solutions, a global provider of customer management and contact-centre and business-process outsourcing solutions, has announced a new operating partnership with ERC BPO (ERC). Headquartered in Jacksonville, FL, ERC has locations in the United States, Dominican Republic, India, and South Africa. Continue reading Golden Gate BPO Solutions Partners with ERC BPO and Extends it’s Global Operating Capabilities to Durban, South Africa →

The UK banking group CYBG has extended its contract with Teleperformance, the worldwide leader in outsourced omnichannel customer experience management. Continue reading Teleperformance wins renewal of major banking Outsourcing contract →