8×8 announced the launch of 8×8 Virtual Office® Editions. This new suite of products revolutionizes the business communications industry by unifying cloud telephony, collaboration tools, web conferencing and contact centre solutions with a best-in-breed data analytics platform. Continue reading 8×8 Revolutionizes Business Communications Industry with the Launch of Virtual Office Editions
Category Archives: Product Launch
Vlocity Debuts Vella, A Virtual Agent Delivering Highly Personalized Insurance Experiences
Vlocity, Inc., a leading industry cloud software company, unveiled Vella, a new consumer-friendly mobile application that enables insurance carriers to offer a personalized and modern way for their customers to handle their insurance needs. Continue reading Vlocity Debuts Vella, A Virtual Agent Delivering Highly Personalized Insurance Experiences
Oracle Introduces AI-Powered Intelligent Bots to Help Enterprises Engage Customers and Employees
Oracle announced a major update of Oracle Mobile Cloud, featuring artificial intelligence (AI)-powered intelligent chatbot capabilities. Expanding Oracle Cloud Platform’s leading mobile portfolio, the new capabilities offer organizations a multi-channel platform, deep analytics that can link key stakeholder experiences across bots, mobile applications and web, as well as simplified bot development features. Continue reading Oracle Introduces AI-Powered Intelligent Bots to Help Enterprises Engage Customers and Employees
Businesses Transform Customer Engagements with Oracle Live Experience Cloud
Oracle announced Oracle Live Experience Cloud, a customer engagement service for the mobile generation. With the mobile and digital landscape shaping the way customers interact with businesses, companies must quickly adapt to changing expectations to deliver frictionless, real-time, contextual experiences across channels. Continue reading Businesses Transform Customer Engagements with Oracle Live Experience Cloud
Swyx unveils new products at its Partner and Technology Conference 2017
At the Swyx Partner and Technology Conference 2017, the unified communications specialist presented SwyxWare 11 for the first time with innovative new features, including a practical addition for handling high call volumes and a new generation of IP phones. Also for mobile users there are further improvements in connectivity with the current version of the Swyx solution. Continue reading Swyx unveils new products at its Partner and Technology Conference 2017
Pindrop Releases 2nd Generation Hi-Def PhoneprintingTM Based On Six Years of Machine Learning, Analysing The World’s Largest Collection of Fraud Profiles*
Pindrop, the pioneer in voice security and authentication, released Pindrop® Protect 4.0. At the centre of Protect 4.0 is the newly released hi-def, next generation PhoneprintingTM 2.0 technology. Pindrop’s patented, second generation Phoneprinting™ technology analyses more than 1,380 features of a call’s audio to detect the subtle anomalies that indicate fraud, and determine its true device type, geo-location, and carrier. Continue reading Pindrop Releases 2nd Generation Hi-Def PhoneprintingTM Based On Six Years of Machine Learning, Analysing The World’s Largest Collection of Fraud Profiles*