NICE inContact, a NICE business, announced its 2018 DEVone Partner Award winners, who were recognized at the NICE inContact second annual DEVone Partner Conference attended by more than 350 partners and NICE inContact employees. Nearly half of all 100-plus DEVone partners showcased and demonstrated products built for NICE inContact CXone, the world’s #1 cloud customer experience platform. Continue reading NICE inContact Recognises Stand-Out CXone Application Partners at Second Annual DEVone Partner Conference
Category Archives: Technology
Polycom Announces New Open SIP Phones and Supporting Cloud Service to Meet the Needs of Modern Telephony
Polycom, a part of Plantronics announced the availability of its updated line of VVX Series Business IP Phones. The VVX x50 portfolio offers service provider partners a breakthrough in the balance between affordability and features. Model by model, the next-generation desktop phones marry Polycom’s legendary audio performance and proven quality with a more robust feature set than comparable models from other providers. Continue reading Polycom Announces New Open SIP Phones and Supporting Cloud Service to Meet the Needs of Modern Telephony
Square 1 Bank Announces Credit Facility to Voci Technologies
Square 1 Bank, a division of Pacific Western Bank announced that it has provided a $5 million credit facility to new client Voci Technologies, a leading provider of speech analytics platform technology for enterprises. Proceeds from the facility will support continued long-term growth initiatives. Continue reading Square 1 Bank Announces Credit Facility to Voci Technologies
Jane.ai Adds HubSpot Integration to Provide Customers Easier Access to Platform Intelligence
Jane.ai, the first truly AI-Powered Teammate designed for the workplace, officially announced that starting September 1, Jane.ai will release a HubSpot integration to provide users of HubSpot, the leading inbound marketing and sales growth platform, with more flexibility and instant access to the platform’s intelligence. Continue reading Jane.ai Adds HubSpot Integration to Provide Customers Easier Access to Platform Intelligence
Freshworks Brings Context to Collaboration with Freshconnect
Freshworks, the global leader in customer engagement cloud software announced the launch of Freshconnect, a new contextual collaboration solution for support and sales teams. Immediately available to Freshdesk and Freshsales users, the new collaboration tool makes it easy for customer-facing and internal teams to work more efficiently with each other on customer issues and sales deals. Continue reading Freshworks Brings Context to Collaboration with Freshconnect
NICE inContact CXone Summer 2018 Release Launches New Embedded Analytics and Omnichannel Social Capabilities for Better Customer and Agent Experiences
NICE inContact, a NICE business announced the Summer 2018 release of NICE inContact CXone, the world’s #1 cloud customer experience platform, with innovations that empower organizations to win in the experience economy and deliver exceptional agent and customer experiences. Continue reading NICE inContact CXone Summer 2018 Release Launches New Embedded Analytics and Omnichannel Social Capabilities for Better Customer and Agent Experiences