DialogTech announced a new integration with Bing Ads that enables businesses and agencies to track and analyze call conversions within their Bing Ads accounts. By connecting calls from Bing search ads at the campaign and keyword level, DialogTech provides search marketers with insights to optimize bids, targeting and messaging to drive more calls and customers at a lower cost per conversion. Continue reading DialogTech Now Tracks Call Conversions in Bing
Category Archives: Technology
DXC Technology Launches Agile Process Automation to Transform Business Processes with Data Discovery Robotics
DXC Technology, the world’s leading independent, end-to-end IT services company announced the launch of DXC Agile Process Automation (APA), a new digital platform that combines cloud and robotic process automation (RPA) with embedded artificial intelligence (AI) to enhance a company’s business processes. Continue reading DXC Technology Launches Agile Process Automation to Transform Business Processes with Data Discovery Robotics
Lidl UK launches AI wine chatbot to UK customers with Aspect Software
Aspect Software has announced a partnership with the UK’s fastest growing retailer, Lidl UK, to deliver a fully automated, AI-powered, Facebook Messenger chatbot, which will help UK customers easily select the best wine for their meal or moment. Lidl’s new chatbot – named Margot – will become Lidl shoppers’ virtual wine consultant at the tap of a screen. Continue reading Lidl UK launches AI wine chatbot to UK customers with Aspect Software
Noble Systems Brings Customer Experience Technologies for the Collections Industry to RMA 2018
Noble Systems, a global leader in omnichannel contact center technology solutions, will be showcasing its industry-leading Customer Experience solutions at the Receivables Management Association’s 2018 Annual Conference in Las Vegas (Feb 6-8). Continue reading Noble Systems Brings Customer Experience Technologies for the Collections Industry to RMA 2018
SugarCRM Releases the World’s Most Beautiful CRM
SugarCRM, announced a visually transformed version of its platform that takes CRM out of the legacy world of clunky enterprise software. As part of the company’s Winter ‘18 release of SugarⓇ Cloud, the new interface will give Sugar users an improved experience that mirrors the rest of their digital lives. Continue reading SugarCRM Releases the World’s Most Beautiful CRM
Empirix OneSight Solution Boasts DevConnect Certification
Empirix, the recognized leader in end-to-end network performance visibility with the unique ability to analyze customer behaviors by application in real time, is proud to announce its Avaya DevConnect certification. This certification is available for its IT service management (ITSM) platform, OneSight, to monitor the Avaya Aura® platform. Continue reading Empirix OneSight Solution Boasts DevConnect Certification