Category Archives: Technology

Salesforce Introduces myTrailhead—Reinventing Learning For Every Trailblazer

Salesforce announced myTrailhead, enabling businesses to reinvent corporate learning and enablement. Salesforce launched Trailhead in 2014 with a mission to create a gamified online learning platform that empowers anyone to skill-up for a job in the thriving Salesforce Economy. Continue reading Salesforce Introduces myTrailhead—Reinventing Learning For Every Trailblazer

Swyx launches new technology partner program

In order to work even more closely with third party manufacturers in the future and to continuously expand the range of solutions for users, Swyx has set up a new program for technology partners. At the Swyx Partner and Technology Conference on September 27, 2017 the UC specialist introduced the Technology Alliance Program (TAP) for the first time. Continue reading Swyx launches new technology partner program

Genesys Introduces Real-Time Transparency for Better Cloud Management

Genesys®, the global leader in omnichannel customer experience and contact centre solutions, recently made Genesys PureCloud™ the most transparent cloud customer engagement solution in the industry with a unique, public-facing status page that goes beyond the standard platform-level view to show application layer availability with real-time indicators to monitor systems. Continue reading Genesys Introduces Real-Time Transparency for Better Cloud Management

Avaya Announces A.I.Connect Initiative to Boost Ecosystem of Artificial Intelligence Technologies for Enterprise Communications

Avaya announced a new focus with leading technology partners centered on speeding the development and application of artificial intelligence technologies (AI) in contact centers and unified communications for Avaya customers. Continue reading Avaya Announces A.I.Connect Initiative to Boost Ecosystem of Artificial Intelligence Technologies for Enterprise Communications

Aspect Verify™ reaches milestone with 250 million mobile banking transactions authenticated worldwide

Aspect Verify, a cloud-based trust platform for retail banking from Aspect Software, has now authenticated 250 million transactions in the UK, the equivalent to £2 billion worth of transactions a month. The fraud detection software offers heightened support for multi-factor identity authentication for online and telephone payments, while maintaining a seamless and secure user experience. Continue reading Aspect Verify™ reaches milestone with 250 million mobile banking transactions authenticated worldwide

Pegasystems Named a Leader in Gartner’s Magic Quadrant for Intelligent Business Process Management Suites for 11th Time in a Row

Pegasystems Inc., the software company empowering customer engagement at the world’s leading enterprises announced it has been named a Leader in the Gartner Magic Quadrant for Intelligent Business Process Management Suites (1) report. Pega has been recognized as a Leader in this report every year since its inception in 2003.* Continue reading Pegasystems Named a Leader in Gartner’s Magic Quadrant for Intelligent Business Process Management Suites for 11th Time in a Row